Copy the files and paste them into C:\Users\.įinally, log off and sign in to your new account. Next, navigate to C:\Users\ and select all the files except Ntuser.dat,, and Ntuser.ini. If you cannot see them, go to View > Options > View and make the necessary adjustments. All the following steps need to be done from the 'spare' account.įirstly, open File Explorer and ensure both the hidden files and folders and the protected operating system files are viewable. You need at least three profiles (your new one, your corrupted one, and one extra) on your machine to undertake this process. Try copying all your user data to a new profile. Is your left-click working again? If so, your primary user account has probably become corrupted. The app will ask you for the new user's sign-in details and name. Make a temporary new local account by navigating to Start > Settings > Accounts > Family and Other Users> Add Someone Else to This PC. You need to establish whether the problem is unique to your user account or a system-wide issue.
